We are committed to delivering your carefully curated footwear selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your stylish and performance-driven footwear reaches you promptly. Whether you've chosen lightweight sneakers for daily comfort or durable outdoor options for adventure, our team handles each item with precision to maintain quality during transit.

Processing times may vary slightly based on order volume, but most shipments depart our warehouse within 48 hours. Domestic deliveries typically arrive within 5-7 business days, while international shipments may require 10-20 business days depending on destination and customs clearance. Seasonal peaks or unforeseen logistics delays may occasionally extend these estimates, but we proactively monitor all orders to minimize disruptions.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Applies automatically to orders totaling $60 or more

Expedited shipping upgrades may be available during checkout for time-sensitive deliveries.

Currently serving customers across North America, the European Union, and select Asian countries. Some remote locations or islands may incur additional delivery surcharges. Unfortunately, we cannot ship to embargoed regions or countries with restrictive import policies for footwear. During checkout, our system will automatically verify your address eligibility.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. Monitor your package's journey directly through our partners' tracking portals. For consolidated international shipments, tracking updates may appear less frequently until the parcel enters your local postal system.

While rare, transit delays can occur due to weather events or customs inspections. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed, please contact our support team at [email protected] with your order number. We'll immediately investigate with carriers and provide resolution options, including replacements or refunds for confirmed lost packages.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary significantly by destination and product category (e.g., athletic footwear vs. leather goods). We declare all items at actual purchase value and cannot mark shipments as "gifts" to avoid fees. For accurate estimates, consult your local customs authority before ordering.